I recently had some repair work carried out and I was very impressed with the level of service offered at FCW Twickenham. The team are professional and courteous, special thanks to Tony (Workshop Manager) for getting the repairs sorted so quickly and Chloe (on Reception) for her excellent customer care. Thank you for looking after both myself and my car.

Anthony James Manser FCW Twickenham

Excellent service! So easy to deal with, kept me informed at every stage, and when I got my car back it was gleaming inside and out. Thank you!

Susie Tarver FCW Ashford

A really excellent service with a telephone advice service during the repair of the car. Staff were very professional and made you feel welcome.

John Woodbridge FCW Isleworth

This is the second time I have used FCW Twickenham. As before, their service was excellent. My car required a paint job which was done quicker than I expected and to a very high standard. The service was generally impeccable. The reception staff were friendly and approachable. They kept me informed about the progress of the work and promptly organised for me to pick up some items I had forgotten in the car. I was looked after by Carl who was very professional and courteous. I will certainly use FCW Twickenham again in the future.

Omar A FCW Twickenham

It was my absolute pleasure to get my car repaired recently at FCW. What a great facility. The staff were immaculate, professional and friendly and made the whole experience from start to finish so simplistic. The whole process was so seamless and easy which included the car they supplied me whilst mine was being fixed. Also, the work on my car was of a very high quality and returned to me spotlessly clean on the inside and outside. I can't praise FCW any higher and would certainly be my first point of call if I require such services again. I will certainly be recommending FCW to all I know.

Grahame Fever FCW Ashford

My car insurance recommended this place for my car to be repaired overall good customer service good timing for collection of your car are they give you updates as well on your car would recommend

Gurdeep Chauhan FCW Isleworth

What an absolutely fantastic service - really helpful they rearranged my service time several times to help me at incredibly short notice - Carl and the repair team addressed every issue that I raised and my 6 series BMW looks brand new – perfect. Just a great team - first class

Grant Brooker BMW FCW Twickenham

FCW were amazing from the very first call getting my car booked in, all the way through to completion. Really accommodating and friendly service, and extremely corporative. They were flexible around what time I dropped my car off. Very thorough with the works that needed to be done, with clear explanations throughout. They kept me up to date on progress, went over and above what they needed to do at times, and just genuinely pleased with their service and support.

Claire Dossett FCW Ashford

Insurance company arranged for an estimate for the damage and someone from FCW was walking past asked them for some directions. Next thing they are calling to let the office know I was there and gentleman came sort out estimate. I did not get chance to take name of the gentlemen I asked for directions but what a brand ambassador! That's what I call first class service

Waheed Mahmood FCW Isleworth